Client Policy

  1. Usually my clients and I agree on a package for their website which includes an over all price for the project.
    We agree on:
    • Approximate number of pages
    • We outline what we need to create the site: Photos, Video, Text, Logo etc.
    • We agree on what I need to do and on what the client needs to do.
    • We agree on an overall cost/quotation for the work. The price can vary dependent on the clients needs but websites usually work out at between $500-$900, depending on the work involved.

  2. Try and give thought to the web page before our initial meeting. Your preferences, ideas and the purpose you see in having a web page all will play a part in the design process. The end product is your face on the World Wide Web. I will be influenced by your needs and desires as well as the principles of good design so it is in your interest to have some clarity.
    Decide on preferences with regard to general color schemes, images, text etc. you want to use. Browse the net and see what appeals to you. This will provide a starting point for our discussions.

  3. Compile the material for a the basic site layout. Include materials (text/images) for:
    Homepage
    About us/history page
    Links page (to other similar sites/business sites/ reciprocal links)
    Contact page (current name/address/telephone/fax/e-mail)
    Feather mary Diggin
  4. I ask that the client provide:
    materials, images and texts in digital format where possible. Provide them before work begins on the site. If the materials are not in digital format, the clients will be charged for the time taken to process them.

  5. I love it when you have descriptions, mission statements etc., those elements that will give your website its personality. You know who you are, what you are trying to achieve and why. I will certainly help with you on these things, make suggestions etc. where appropriate and even write the text where neccessary. I will also help edit your own text, but in the end, it will be your responsibility to see that everything written makes sense to you!

  6. If you need help with domain names (chosing and registration), hosting for the site, e-mail addresses etc., please tell me in the initial stages and I will give you my recommendations and suggestions, talk you through a few options and will help you set it all up. You are better talking to me first before setting it up, especially if you are a novice at internet stuff.

  7. Communicate with me but try and keep queries, phone calls etc. to business hours except in the case of emergency.

    Outside business hours please leave a message (505-852-4897) and I will respond as soon as we can.
    Emails can be received at anytime but may not be responded to until business hours: info@marydiggin.com

  8. All work requested that is not included in the original work order must be requested in writing and is subject to a new work order. ie, if you add in new ideas and plans after the initial quote, I will have to give you a new quote.

  9. Please pay promptly. The first half of payment is due when the work order is signed. Production will not begin until it is received. The finished site is not uploaded to the clients server until the final payment is received.